Privacy notice
This notice covers the trade account application form and the customer ordering portal run by Fast Products Distribution Limited (company number 11991629, registered office 3 Park Street, Gomersal, Cleckheaton, BD19 4RF). We are the controller of the personal information described here. Contact: sales@fastproducts.co.uk, 0333 057 0997.
What we collect
Details of the business (name, type, registration and VAT numbers, addresses) and of the people we deal with there (name, position, email, phone). If you ask for credit: the name of a director, partner or owner, the credit you request and your trade references. When you use the portal: your login email, the orders you place, delivery addresses, contacts and instructions you save, and any delivery notes or logo you upload.
Why we use it and our legal basis
- To decide whether to open an account, and to supply and invoice the business: steps before a contract and performance of a contract.
- To check credit when you ask for it, including with credit reference agencies and your trade references: our legitimate interest in deciding whether to give credit, with the consent you give on the form.
- To keep accounting and tax records: legal obligation.
- To email offers and new products: only if you opt in. You can stop at any time.
Who we share it with
Our accounting, inventory and hosting providers (Zoho), the carriers who deliver your orders (name, address, contact and delivery instructions), and credit reference agencies and trade referees where you apply for credit. We do not sell personal information.
How long we keep it
Account and transaction records are kept for as long as the account is open and for six years afterwards for tax and legal reasons. Applications that do not become accounts are deleted within twelve months.
Where it is kept
Our systems are provided by Zoho, and some of their servers are outside the United Kingdom. Where personal information is transferred outside the UK we rely on safeguards that UK data protection law permits, such as UK adequacy regulations or the UK International Data Transfer Addendum.
Cookies
This site uses only the cookies needed to keep you signed in and to keep the site secure. We do not use advertising or analytics cookies.
If you do not give us the information
The details marked as required on the application form are needed to open and run a trade account. Without them we cannot open one.
Your rights
You can ask for a copy of your personal information, ask us to correct or delete it, ask us to restrict how we use it, object to how we use it, ask for it in a portable form, or withdraw a consent at any time. We do not make decisions about you by automated means alone. Email sales@fastproducts.co.uk and we will reply within one month.
Complaints
If you are unhappy with how we have used your personal information, tell us first: email sales@fastproducts.co.uk, call 0333 057 0997, or write to our registered office. We will acknowledge your complaint within 30 days, look into it without undue delay and tell you the outcome. You can also complain to the Information Commissioner's Office at ico.org.uk or on 0303 123 1113.
Last updated 14 November 2026.